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One Phone System for
Teams Everywhere

Discover how UCOM PBX keeps your team connected, anywhere in the world.

Discover how UCOM PBX keeps your team connected, anywhere in the world.

One Phone System for
Teams Everywhere

PBX Solutions for Businesses with a Global Footprint

Driven by a mix of economic, strategic, and technological changes, global business operations for organisations of all sizes have expanded dramatically over the past few decades.

UCOM PBX Solutions

There are many reasons why modern businesses may maintain an international office or employ workers across borders. Access to global talent, cost efficiency, market access and local presence are few of the main ones. A cross-border business runs on communication, and the PBX system is its foundation.

Unified Communications and Centralised Management

For a business operating across multiple countries, the PBX should operate like one system to its users and administrators, regardless of where a call originates or the employee sits.

Our Solution

Deploy a single UCOM PBX platform with a global dial plan, accessible globally over the internet. All users, extensions, call queues, and policies managed from one admin portal. A global extension numbering scheme allows any employee to reach any colleague by short code, no international dialling needed or costs incurred for internal calls.

UCOM PBX Features

Every call is an opportunity, and a fully featured cloud PBX makes sure you never waste one. With a complete set of enterprise grade features and functions, you get the tools to route calls smarter, respond faster, and never leave a customer waiting, all without the cost or complexity of an on-premise phone system. Take control of every call with a UCOM PBX, built to improve efficiency and productivity. One PBX system, ready for wherever your business goes next. Communication made simple, in one place.

IVR Menu Prompts
Time of Day Routing
Voice2Email
Hunt Groups
Call Queuing
Inter-Account Calling
Input Code Prompting
Call Recording
Call Park
Busy Lamp Fields
Call Transfer
Missed Call Notifications
Call Forwarding
Call Waiting
Listen In
Barge In
IVR Menu Prompts
Time of Day Routing
Voice2Email
Hunt Groups
Call Queuing
Inter-Account Calling
Input Code Prompting
Call Recording
Call Park
Busy Lamp Fields
Call Transfer
Missed Call Notifications
Call Forwarding
Call Waiting
Listen In
Barge In

Upgrade Your Phone System to UCOM Cloud PBX

Call, message and SMS using just one unified system. Get all the latest PBX features to create an outstanding caller experience and unite your team with an all-in-one business phone system from $7 per user.

SIP Trunks

Frequently Asked
Questions

Everything you need to know about UCOM PBX for International Offices

UCOM PBX offers a single cloud PBX platform that lets a business operating across multiple countries run one unified phone system. All users, extensions, call queues, and policies sit on one global dial plan and are managed from a single admin portal, so the system behaves as one regardless of where a call originates or where an employee is based.
Yes. A global extension numbering scheme lets any employee reach any colleague using a short code. There's no international dialling required and no cost incurred for internal calls between offices or staff in different countries.
The platform is delivered over the internet, so it's accessible globally. Staff in any location can connect to the same system without needing a dedicated system in each office or location.
No. Centralised management means one admin portal controls all users, extensions, call queues, and policies worldwide, rather than maintaining separate systems and administrators per location.
Yes. The platform is built around localisation and international call routing, so you can present a local presence in the markets you operate in while routing calls intelligently across the global system.
No hardware is required. The UCOM Softphone App gives each employee a dedicated business number that works on any smartphone or laptop, which makes it well suited to remote and hybrid teams across time zones.
No. Every user gets a dedicated business number through the softphone app, so staff don't need to switch between different apps or rely on personal numbers to stay reachable.
You can book a demo or specify your requirements through UCOM's enquiry form or call 1800 008 266. Our team will work with you to tailor a solution to suit your business needs.

See for yourself why UCOM is the perfect solution for your business.

Get in touch to book a demo or discuss your business requirements. We will work with you to create the perfect solution tailored to your business needs.