UCOM
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UCOM

Mobile PBX System for the Modern Business

Mobile PBX Solution for Freelancers and Ever Growing Teams

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Stay connected wherever you go.

Turn your smartphone or PC into a fully functioning phone system with all the latest call features. Make and receive calls and SMS messages regardless of where you are in the world.

UCOM Go App

No Dedicated Hardware Needed

Use UCOM GO with your existing smartphone and PC. Save $$$ on dedicated PBX hardware.

SMS integration

Stay connected with your customers through 2-way SMS and keep your personal number private.

Easily Scalable

Dedicated to grow with your business. Add users and functionality as your business expands.

Turn Your Mobile Phone into a Business Phone System

Big Business PBX Features

Enhance your caller experience with enterprise grade PBX features designed for unmatched flexibility. One phone system, countless options.

Change Caller ID
Do Not Disturb
Call Forwarding
Call Transfer
Intro Greeting and IVR Menu Prompts
Call Recording
CRM Integrations
Realtime BLF
Push Notifications
Call Park
Change Caller ID
Do Not Disturb
Call Forwarding
Call Transfer
Intro Greeting and IVR Menu Prompts
Call Recording
CRM Integrations
Realtime BLF
Push Notifications
Call Park

Integrate SMS with your
Softphone App.

Our Softphone App brings together full PBX functionality and SMS messaging in a single, unified platform. Use your own mobile while keeping your personal number private and stay connected with customers through two-way SMS. Perfect for confirming appointments, sharing order updates, and handling support queries. Every call and message is logged in one place, giving you a complete picture of every customer conversation.

Our SMS integration enables you to directly message your customers from your business phone number.

UCOM Go App

Every call and message is logged in one place, giving you a complete picture of every customer conversation.

Integrate CRM With Your PBX System

Integrate your PBX system with a wide range of CRM platforms, uniting communication and customer data in a single, streamlined workflow.

Streamline Your Client Management
with CRM Integrations

Integrate your PBX system with a wide range of CRM platforms, uniting communiucation and customer data in a single, streamlined workflow.

CRM Laptop
Odoo
Salesforce
Microsoft Teams
Slack
Zendesk
Zoho
HubSpot
Pipedrive
Monday CRM

UCOM Go Plans and Pricing

No lock-in contracts. Scale up or down to suit your business requirements.
Take advantage of UCOM GO+ plans with an included IP phone.

PAYG - Pay As You Go

GO Lite

$10

Per User per Month

Local Calls9c per Call
Mobile Calls9c per Minute
Calls to 13/1300 number22c per Call
SoftPhone AppIncluded
AUS Landline NumberIncluded
Minimum Users1
Auto Attendant / IVR
Call Recording
Voicemail to Email
Call Queues
Hunt Groups
Music on Hold
Call Transfer & Forwarding
CRM Integration
Microsoft Teams
Slack
Zapier
Additional Numbers
Call Recording Storage
SMS
Critical Information SummaryPricing Excludes GST

Calls Included

GO Pro

$24

Per User per Month

Local CallsIncluded
Mobile CallsIncluded
Calls to 13/1300 number22c per Call
SoftPhone AppIncluded
AUS Landline NumberIncluded
Minimum Users1
Auto Attendant / IVR
Call Recording
Voicemail to Email
Call Queues
Hunt Groups
Music on Hold
Call Transfer & Forwarding
CRM Integration
Microsoft Teams
Slack
Zapier
Additional Numbers
Call Recording Storage
SMS
Critical Information SummaryPricing Excludes GST

Calls & Cordless IP Phone Included

GO+ Cordless

$34

Per User per Month

Included IP PhoneYealink W78P
Local CallsIncluded
Mobile CallsIncluded
Calls to 13/1300 number22c per Call
SoftPhone AppIncluded
AUS Landline NumberIncluded
Minimum Users1
Auto Attendant / IVR
Call Recording
Voicemail to Email
Call Queues
Hunt Groups
Music on Hold
Call Transfer & Forwarding
CRM Integration
Microsoft Teams
Slack
Zapier
Additional Numbers
Call Recording Storage
SMS
Critical Information SummaryPricing Excludes GST

Calls & Business IP Phone Included

GO+ Business

$34

Per User per Month

Included IP PhoneYealink T53W
Local CallsIncluded
Mobile CallsIncluded
Calls to 13/1300 number22c per Call
SoftPhone AppIncluded
AUS Landline NumberIncluded
Minimum Users1
Auto Attendant / IVR
Call Recording
Voicemail to Email
Call Queues
Hunt Groups
Music on Hold
Call Transfer & Forwarding
CRM Integration
Microsoft Teams
Slack
Zapier
Additional Numbers
Call Recording Storage
SMS
Critical Information SummaryPricing Excludes GST

Calls & Executive IP Phone Included

GO+ Executive

$44

Per User per Month

Included IP PhoneYealink T87W
Local CallsIncluded
Mobile CallsIncluded
Calls to 13/1300 number22c per Call
SoftPhone AppIncluded
AUS Landline NumberIncluded
Minimum Users1
Auto Attendant / IVR
Call Recording
Voicemail to Email
Call Queues
Hunt Groups
Music on Hold
Call Transfer & Forwarding
CRM Integration
Microsoft Teams
Slack
Zapier
Additional Numbers
Call Recording Storage
SMS
Critical Information SummaryPricing Excludes GST

Your Security is Built into Everything We Do

Your business data stays exactly where it belongs, onshore and in safe hands. UCOM GO is hosted securely within Australia on AWS infrastructure, giving you the confidence that your communications are protected by enterprise-grade security without compromise.

From advanced encryption and strict access controls to network firewalls and regular security audits, every layer of our platform is designed to keep your business safe.

We also maintain compliance with industry standards, so you can focus on running your business knowing your phone system meets the security requirements that matter most.

Frequently Asked
Questions

Thinking about getting UCOM GO for your business, or just want to know more? We've answered the most common questions right here. Can't find what you're looking for? Our Team is always happy to help.

The UCOM App can be used on any smartphone, laptop or PC device. You can download the UCOM App on iPhone, Android, MAC and Windows.
The UCOM app is available to download on all App Stores. You can find the direct link to download the UCOM App on our website by selecting the following link https://ucom.com.au/download
A dedicated local landline number comes standard with all UCOM GO Plans, giving you a permanent business number to call your own. When dialling out through the UCOM App, this number appears as your caller ID, so you can keep your personal mobile number private at all times.
Yes. The UCOM App can be set up and used from anywhere in the world. Whether your team is overseas or working remotely, calls to and from Australia work just as normal, with your Australian landline number always appearing as the caller ID.
The UCOM App lets you run your business from anywhere in the world while operating as though you never left Australia. Calls made through the app from overseas to Australia are treated as local calls, keeping your costs down and your presence consistent.
The UCOM App integrates seamlessly with our SMS Messaging service, allowing you to make and receive calls as well as send and receive SMS messages, all through a single business mobile number allocated to you. Keep your personal number private and manage all customer communications through your dedicated business mobile number, with full PBX functionality included.
The UCOM App integrates seamlessly with our SMS Messaging service, allowing you to make and receive calls as well as send and receive SMS messages, all through a single business mobile number allocated to you. Keep your personal number private and manage all customer communications through your dedicated business mobile number, with full PBX functionality included.
Every UCOM GO plan comes with a dedicated Australian business phone number that handles both inbound and outbound calls. When using the UCOM Softphone App, all calls are made through this number rather than your personal mobile, keeping the two completely separate.
UCOM GO is powered by VoIP (Voice over Internet Protocol) technology, which transmits voice calls over your internet connection rather than a traditional phone line. The UCOM softphone app or a compatible IP phone acts as your gateway to making and receiving calls through your virtual phone line.
UCOM GO is compatible with virtually any modern smartphone. Whether you're using an iPhone or Android device, all you need is the ability to download the UCOM Softphone App from your device's app store and you're ready to go.
Absolutely. UCOM GO scales with your business and you can add as many users to your PBX as you need, with no hard limits on team size. UCOM GO was built with mobile teams in mind regardless of size. Whether your staff are out in the field or simply prefer not to be tied to a desk phone, the UCOM Softphone App keeps everyone connected and reachable without the need to invest in additional hardware.
Yes. UCOM GO and Microsoft Teams work hand in hand, allowing you to unify your business communications and streamline the way your team works.
Yes. UCOM GO and the softphone app connect directly with leading CRM platforms including Zoho, HubSpot, and Salesforce, giving your team a seamless link between your phone system and customer data.

Both are cloud-based business phone systems running on the same underlying PBX technology, and they share the same core features, including IVR, call recording, hunt groups, call queues, CRM integrations and two-way SMS. What sets them apart is who each one is designed for and how it's set up.

UCOM GO is a mobile-first solution built for freelancers, remote workers and growing teams who want to manage their calls directly from a smartphone or PC. It requires no dedicated hardware and starts from a single user, making it a great fit for sole traders and smaller teams. The UCOM Softphone App comes included as standard, and if you'd prefer a physical handset, the GO+ plans add an IP phone (cordless, business or executive models). It's also ideal for working from anywhere in the world, with your Australian landline number always displayed as your caller ID.

UCOM PBX is the more comprehensive, office-grade system aimed at established businesses requiring a complete enterprise setup. The per-user rate is lower than UCOM GO, but it requires a minimum of 3 users, and the softphone app is a $3 add-on rather than being included. It supports hardware IP phones through a Device Payment Program and is well suited to businesses that want to combine desk phones with softphones.

In short, choose UCOM GO if you want a flexible, mobile, hardware-free system that scales from just one user, or choose UCOM PBX if you're a larger or office-based team that requires a fully featured traditional phone system with modern, advanced functionality.

See for yourself why UCOM is the perfect solution for your business.

Get in touch to book a demo or discuss your business requirements. We will work with you to create the perfect solution tailored to your business needs.