The Business Phone System
That Has It All
Built for Every Business. Ready for Anything.
UCOM CLOUD PBX
Communicate any way you want.
Call, message and SMS using just one unified system. Get all the latest PBX features to create an outstanding caller experience and unite your team with an all-in-one business phone system from $7 per User.
One system, every conversation.
Replace fragmented communication systems with a single cloud-based business phone system. Get all the PBX features you would expect from an enterprise setup, plus built-in team messaging, business SMS and CRM integrations, all managed from one login.
Unmatched Flexibility
Use UCOM PBX with your handset, smartphone or PC, or swap between devices.
Enterprise Grade Features
Elevate your caller experience with advanced call handling features and functions.
CRM Integration
Streamline your customer management with seamless CRM Integrations.
PBX Packed Full of Features
Every call is an opportunity, and a fully featured cloud PBX makes sure you never waste one. With a complete set of enterprise grade features and functions, you get the tools to route calls smarter, respond faster, and never leave a customer waiting, all without the cost or complexity of an on-premise phone system.
Take control of every call with a UCOM PBX, built to improve efficiency and productivity. One PBX system, ready for wherever your business goes next. Communication made simple, in one place.
IVR Menu Prompts
Time of Day Routing
Voice2Email
Hunt Groups
Call Queuing
Inter-Account Calling
Input Code Prompting
Call Recording
Call Park
Busy Lamp Fields
Call Transfer
Missed Call Notifications
Call Forwarding
Call Waiting
Listen In
Barge InIVR Menu PromptsTime of Day RoutingVoice2EmailHunt GroupsCall QueuingInter-Account CallingInput Code PromptingCall RecordingCall ParkBusy Lamp FieldsCall TransferMissed Call NotificationsCall ForwardingCall WaitingListen InBarge InUnite Your Team With UCOM PBX
Your team shouldn’t be switching between different apps or using their personal number to stay in touch. With a UCOM Softphone App, every employee gets a dedicated business number that works on any smartphone or laptop, making it ideal for remote or hybrid teams. And because it’s per-user pricing with no hardware required, it scales up or down as your business grows.
Unite Your Team With UCOM PBX
Your team shouldn’t be switching between different apps or using their personal number to stay in touch. With a UCOM Softphone App, every employee gets a dedicated business number that works on any smartphone or laptop, making it ideal for remote or hybrid teams. And because it’s per-user pricing with no hardware required, it scales up or down as your business grows.
Integrate SMS with your PBX system.
Our Softphone App brings together full PBX functionality and SMS messaging in a single, unified platform. Allow your team members to use their own mobiles while keeping their personal number private. Stay connected with customers through two-way SMS. Perfect for confirming appointments, sharing order updates, and handling support queries. Every call and message is logged in one place, giving you a complete picture of every customer conversation.
UCOM CLOUD PBX PLANS
Choose Between PAYG or Included Calls
Our PBX plans offer a choice of PAYG (pay as you go) or with calls included. There are no lock-in contracts and you can scale up or down as your business needs change.
PAYG - Pay As You Go
Lite
Per User per Month
Enquire Now
Calls Included
Pro
Per User per Month
Enquire Now
PAYG - Pay As You Go
Lite
Per User per Month
Enquire Now
Calls Included
Pro
Per User per Month
Enquire Now
Device Payment Program
Pay Over 12 Months. Interest Free.
Need hardware to complete your PBX system? Spend a minimum of $1000 on our hand-picked range of IP phones, routers and accessories, and spread the cost over 12 months with zero interest.
Yealink T53W
3.7" graphical LCD, 12 SIP accounts, PoE, dual-band Wi-Fi and Bluetooth 4.2
TP-Link VX420-G2h
WiFi 6 VDSL/ADSL router with 4G+ LTE failover, 4x Gigabit LAN, USB 3.0, VoIP, dual-band
Yealink W78P
DECT base + handset, 10 SIP accounts, 20 simultaneous calls, HD audio
Your Security is Built into Everything We Do
Your business data stays exactly where it belongs, onshore and in safe hands. UCOM GO is hosted securely within Australia on AWS infrastructure, giving you the confidence that your communications are protected by enterprise-grade security without compromise.
From advanced encryption and strict access controls to network firewalls and regular security audits, every layer of our platform is designed to keep your business safe. We also maintain compliance with industry standards, so you can focus on running your business knowing your phone system meets the security requirements that matter most.
Phone systems designed to suit any business.
From retail and hospitality to professional services and remote-first teams, UCOM PBX gives every type of business the features they need to sound professional, stay responsive, and keep their team connected.
Frequently Asked Questions
Thinking about making the switch, or just want to know more? We've answered the most common questions right here. Can't find what you're looking for? Our Team is always happy to help.
UCOM Cloud PBX supports both hardware IP phones (such as Yealink models) and software-based phones (softphones) that run on desktop or mobile devices.
No. In both cases, either a hardware phone or softphone can use a WiFi or 4G internet connection to make and receive phone calls. Please note that the hardware IP phone must have the feature to enable it to connect to a WiFi network. There are a number of Yealink models that are capable of doing that.
Yes. UCOM supports number porting, allowing you to transfer your existing business phone numbers to our platform so you don't have to change your contact details.
No. UCOM PBX plans are billed monthly with no lock-in contracts. You can scale up or down as your business needs change.